GoogleI am so happy with the service. Next day appointment, excellent communication and the technician was great!
24/7/365 Emergency
Hotpoint Appliance Repair Specialists in Staten Island, NY
Same-day Hotpoint repair from CityFix Appliance Repair — licensed and insured.
Licensed 2136098-DCWP
3-Month Warranty
Insured
24/7/365 emergency response
Office hours Mon–Sun 8am–9pm (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2022
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call $99 — waived when you proceed with the repair
CityFix Appliance Repair brings dedicated expertise to your Hotpoint appliance repairs, ensuring your essential household machines operate smoothly. While our primary service area encompasses Staten Island and extends to communities like Alpine, Englewood Cliffs, Essex Fells, and Franklin Lakes, our commitment to reliable appliance service is unwavering. We understand that Hotpoint appliances are a cornerstone of many homes, and our trained technicians are equipped to handle a wide range of issues. Beyond residential service, we also have the capability to service commercial and restaurant kitchen appliances when needed. As a business established in 2022, we prioritize clear communication and fair practices. This includes a transparent pricing model where the service call fee is always applied to the cost of the repair, ensuring you know the cost upfront with no hidden fees. Our team is also experienced with other premium brands such as Fisher & Paykel, Marvel, Jenn-Air, Sub-Zero, and Wolf, offering a comprehensive solution for diverse appliance needs across the region. We are dedicated to providing professional and timely service to keep your appliances in optimal working condition.
Licensed 2136098-DCWP(NY)
Updated
Our trucks & technicians
Common Hotpoint appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling
The refrigerator or freezer compartment is not maintaining the set temperature. You may notice that food is spoiling faster than usual or that ice is not forming properly.
Leaking water
Water is pooling around the appliance or dripping from the interior. This can be caused by a clogged defrost drain, a damaged water line, or a faulty water inlet valve.
Excessive noise
The appliance is making unusual or loud noises, such as grinding, buzzing, or rattling. These sounds can indicate issues with the compressor, fan motor, or evaporator coils.
Ice maker not working
The ice maker is not producing ice, or the ice produced is small or hollow. This could be due to a frozen water line, a malfunctioning thermostat, or a faulty ice maker assembly.
Appliance not starting
The appliance fails to power on at all, leaving you with no cooling or functionality. This could stem from electrical issues, a faulty control board, or a problem with the power supply.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a persistent smell of burning plastic or electrical components, turn off the appliance immediately and call for professional service. This could indicate a serious electrical hazard.
Significant water leakage
While minor condensation is normal, a large amount of water pooling around the appliance warrants immediate attention. This could signify a burst hose or a major seal failure.
Hotpoint Appliance Types We Repair
Hotpoint Dryer Vent CleaningHotpoint Commercial Kitchen Appliance RepairHotpoint Commercial Refrigerator RepairHotpoint Commercial Freezer RepairHotpoint Refrigerator RepairHotpoint Freezer RepairHotpoint Stove RepairHotpoint Cooktop RepairHotpoint Dryer RepairHotpoint Oven RepairHotpoint Range RepairHotpoint RV Appliance RepairHotpoint Washer RepairHotpoint Wine Cooler RepairHotpoint Commercial Oven RepairHotpoint Appliance RepairHotpoint Dishwasher RepairHotpoint Ice Maker Repair
Common Hotpoint Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
Service call $99 — waived when you proceed with the repair. We provide a written estimate before starting any repair. We use genuine Hotpoint OEM parts wherever possible to ensure compatibility and longevity.
Hotpoint Error Codes
Seeing a code on the display? We list 30 Hotpoint error codes with what each one means and whether it needs a technician.
View Hotpoint error codes →Other Brands We Service
Frequently Asked Questions
Do you repair Hotpoint?
Yes, CityFix Appliance Repair specializes in the repair of Hotpoint appliances. Our technicians are experienced with this brand and ready to address any issues you may be experiencing with your Hotpoint machines.
How soon can you repair my Hotpoint appliance?
We offer same-day service for most Hotpoint appliance repairs. If you need urgent assistance, our emergency 24/7 service is also available to ensure your appliance is fixed as quickly as possible.
What areas do you service?
Our service area includes Staten Island and extends to surrounding locations such as Alpine, Englewood Cliffs, Essex Fells, and Franklin Lakes. We are a local business committed to serving these communities.
How does your pricing work?
We offer transparent pricing. The initial service call fee is always applied towards the total cost of your repair. You will receive a clear quote before any work begins, ensuring no hidden fees.
Do you offer a warranty on repairs?
Yes, we stand behind our work. All repairs performed by CityFix Appliance Repair come with a warranty, providing you with peace of mind and assurance in the quality of our service.
Explore more
Other brands we service
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Hotpoint or its parent manufacturer.Hotpoint and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent5.0Verified Google Reviews
Google
GoogleProfessional, knowledgeable totally would use them again.
GoogleThey came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
GoogleGreat Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
GoogleMy husband called them to help fix our washer / dryer but we ended up using them to fix the gasket on our refrigerator. Very friendly, knowledgeable and prompt service. Very clean as well ! Would highly recommend for all your appliance fixing needs !
GoogleIt took only 10 min to setup an appointment. The next day their technician showed up on time and was very courteous and was able to troubleshoot the issue within a few minutes. Definitely will recommend and use again for any appliance repair. Thank you.
Hours of Operation(all times EDT)
Mon8am–9pm EDT
Tue8am–9pm EDT
Wed8am–9pm EDT
Thu8am–9pm EDT
Fri8am–9pm EDT
Sat8am–9pm EDT
Sun8am–9pm EDT
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Emergency dispatch available 24/7/365 (EDT).
Service Area
Multi-State Coverage
Serving local cities within our NY + NJ service area
Not sure if we cover you? Call us.
NY
NJ
Staten IslandNewark, NJPaterson, NJJersey City, NJClifton, NJEdison, NJElizabeth, NJPlainfield, NJEast Orange, NJMontclair, NJAllendale, NJAllenhurst, NJAlpine, NJAsbury Park, NJAtlantic Highlands, NJAvenel, NJBayonne, NJBelford, NJBelleville, NJBergenfield, NJBerkeley Heights, NJBloomfield, NJBloomingdale, NJBogota, NJBoonton, NJButler, NJCaldwell, NJCarlstadt, NJCarteret, NJCedar Grove, NJCedar Knolls, NJChatham, NJClark, NJCliffside Park, NJCliffwood, NJCloster, NJColonia, NJColts Neck, NJConvent Station, NJCranford, NJCresskill, NJDeal, NJDemarest, NJDenville, NJDover, NJDumont, NJEast Hanover, NJEast Rutherford, NJEatontown, NJEdgewater, NJ
Neighborhoods we serve
Concord · Fox Hills · Grasmere · Emerson Hill · Grymes Hill · Old Town Station · Clifton · Todt Hill · Sunnyside · Linden-Park
Appliance Down? Instant SMS & Email Confirmation.
CityFix Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.