GoogleService was terrific, others told us our refrigerator was to far gone, CitiFix spent the time detected the issue and made the repair. We are very appreciative. Joel
24/7/365 Emergency
Ice Maker Repair in North Jersey & Staten Island, NY
Same-day ice maker repair from CityFix Appliance Repair — licensed and insured, all major brands.
Free Service Call With Repair
Licensed 2136098-DCWP
90-Day Warranty
Insured
24/7/365 emergency response
Office hours Mon–Fri 8am–6pm · Sat, Sun Closed (EDT)
We respond in 1 hour, not days
Service call is FREE with any repair$0 diagnostic when we do the work.
2022
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
Standard $99 · Luxury $119 · Commercial $149
Ice makers are essential for keeping drinks cool and convenient for entertaining, but common issues like not producing ice, slow production, or unusual noises can disrupt your routine. CityFix Appliance Repair offers professional ice maker repair services throughout North Jersey & Staten Island, NY. Our experienced technicians work on many brands, including Whirlpool, GE, Frigidaire, Kenmore, GE Profile, Sub-Zero, and Marvel. For businesses, we also provide repair for commercial refrigerators and commercial freezers. The service call is free when you approve the repair, ensuring transparency before any work begins.
Licensed 2136098-DCWP(NY)
Updated
Our trucks & technicians
Types we service
Coverage across every common variation of this appliance category.
- Built-in ice makers
- Under-counter ice makers
- Residential ice makers
- Clear ice makers
- Filtered ice makers
Common Ice Maker Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Ice maker not producing ice
The most common symptom is a complete lack of ice production. This can occur suddenly or gradually over time, leaving you without any new ice cubes. It's frustrating when this key appliance fails to perform its primary function.
Slow ice production
If your ice maker is producing ice, but at a much slower rate than usual, it indicates an underlying issue. You might notice smaller ice cubes or significantly fewer cubes being made each day.
Ice maker leaking water
Water pooling around or under the ice maker can signal a leak. This could be due to a faulty water inlet valve, a cracked line, or a problem with the drain system, potentially causing water damage if not addressed.
Ice has an unusual taste or smell
Contaminated water or a dirty ice bin can impart unpleasant tastes or odors to your ice. This often points to issues with the water filter, the water supply line, or simply a need for a thorough cleaning.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty water inlet valve
The water inlet valve controls the flow of water into the ice maker. If this valve is clogged, frozen, or malfunctioning, it can prevent water from reaching the mold, stopping ice production entirely or causing slow filling.
Clogged or frozen water line
The thin tube that delivers water to the ice maker can become blocked with mineral deposits or freeze over, especially if the freezer temperature is set too low. This obstruction halts water flow and thus ice production.
Issues with the thermostat or temperature sensor
The ice maker relies on proper temperature readings to function. If the thermostat or temperature sensor is faulty, it may not signal the unit to freeze water or harvest ice correctly, leading to production problems.
Problems with the ice maker mold or harvest mechanism
The mold where ice forms and the mechanism that ejects it can experience issues. A stuck ejector arm or a damaged mold can prevent ice from being released or formed properly.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check power supply
Ensure the ice maker is properly plugged into a functioning electrical outlet. Verify that the circuit breaker controlling the outlet has not tripped. A simple power issue can prevent operation.
- 2
Verify water supply
Confirm that the water supply valve connected to the ice maker is fully open. Check for any kinks or damage to the water line that could restrict water flow to the unit.
- 3
Check temperature settings
Make sure your freezer or refrigerator compartment is set to the appropriate temperature for ice production. Temperatures that are too warm can significantly slow down or stop the ice-making process.
- 4
Inspect the ice bin and ejector arm
Gently check if the ice bin is properly seated and if the ejector arm within the ice maker is obstructed by ice or debris. Sometimes, a simple manual freeing of the arm can resolve minor issues.
- 5
Look for obvious blockages
Visually inspect the ice maker's water dispenser area and ice chute for any visible ice buildup or foreign objects that might be preventing normal operation or causing jams.
Pricing
What affects your final bill.
Diagnostic
The service call is free when you approve the repair
The final cost for ice maker repair depends on the specific issue diagnosed and the parts required. You will receive a detailed quote from our technician before any work begins, ensuring full transparency.
Ice Maker Repair We Provide
Water Inlet ValveWater FilterIce Maker MotorIce TrayThermostatFill TubeDrain PumpEvaporator PlateAuger MotorIce Mold HeaterPump DiaphragmInstallationReplacementHaul-away / Removal
Brands We Service
Why Choose CityFix Appliance Repair?
Same-day appointments available
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts
90-day workmanship guarantee
Service Areas
Common Problems We Fix
Frequently Asked Questions
What happens when a technician arrives?
Upon arrival, our technician will assess your ice maker, diagnose the issue, and provide a clear explanation of the problem and the necessary repairs. You will receive a detailed quote before any work commences. If you approve the repair, the service call fee is waived.
How soon can I get an ice maker repair?
We offer same-day service for many ice maker issues and provide 24/7 emergency repair options. Our goal is to schedule a visit as quickly as possible to restore your ice production, often within hours of your call.
How does the service call fee work?
The service call is free when you approve the repair. This means that if our technician diagnoses a problem and you agree to proceed with the repair, you will not be charged for the initial visit. You will only pay for the approved repair work.
Is there a warranty on ice maker repairs?
Yes, all repairs performed by CityFix Appliance Repair are covered by our warranty. This gives you confidence knowing that our work is guaranteed and stands behind the quality of our service.
What can I check before calling for service?
Before booking a service, ensure the ice maker is plugged into a working outlet and that the circuit breaker hasn't tripped. Check that the water supply valve is fully open and that the freezer or refrigerator compartment is at the correct temperature setting.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.9Verified Google Reviews
Google
GoogleWe will use this company again. The young and who came was knowledgeable. He came out, told us what the problem was. Then came a few days later he brought a new part, finished the job.
GoogleI am so happy with the service. Next day appointment, excellent communication and the technician was great!
GoogleProfessional, knowledgeable totally would use them again.
GoogleThey came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
GoogleGreat Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
SatClosed
SunClosed
24/7/365 Emergency Service — when your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Emergency dispatch available 24/7/365 (EDT).
Service Area
Multi-State Coverage
Serving local cities within our NY + NJ service area
Not sure if we cover you? Call us.
NY
NJ
Staten IslandNewark, NJPaterson, NJJersey City, NJClifton, NJEdison, NJElizabeth, NJPlainfield, NJEast Orange, NJMontclair, NJAllendale, NJAllenhurst, NJAlpine, NJAsbury Park, NJAtlantic Highlands, NJAvenel, NJBayonne, NJBelford, NJBelleville, NJBergenfield, NJBerkeley Heights, NJBloomfield, NJBloomingdale, NJBogota, NJBoonton, NJButler, NJCaldwell, NJCarlstadt, NJCarteret, NJCedar Grove, NJCedar Knolls, NJChatham, NJClark, NJCliffside Park, NJCliffwood, NJCloster, NJColonia, NJColts Neck, NJCranford, NJCresskill, NJDeal, NJDemarest, NJDenville, NJDumont, NJEast Hanover, NJEast Rutherford, NJEatontown, NJEdgewater, NJElizabethport, NJElmwood Park, NJ
Neighborhoods we serve
Concord · Fox Hills · Grasmere · Emerson Hill · Grymes Hill · Old Town Station · Clifton · Todt Hill · Sunnyside · Linden-Park
Appliance Down? Instant SMS & Email Confirmation.
CityFix Appliance Repair — licensed & insured. We confirm your tech's arrival time.