GoogleI am so happy with the service. Next day appointment, excellent communication and the technician was great!
24/7/365 Emergency
Ice Maker Repair Services
Same-day ice maker repair from CityFix Appliance Repair — licensed and insured, all major brands.
Licensed 2136098-DCWP
3-Month Warranty
Insured
24/7/365 emergency response
Office hours Mon–Sun 8am–9pm (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2022
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
When your ice maker stops producing cubes, it can disrupt more than just your chilled beverages; it impacts your entertaining and daily convenience. CityFix Appliance Repair in Staten Island, NY, understands the importance of a fully functional ice maker and offers expert repair services to get yours back in operation. Our team is equipped to handle a variety of common and complex ice maker issues across many popular brands, including Fisher & Paykel, Marvel, Jenn-Air, Sub-Zero, and Wolf. We are committed to providing reliable service throughout Staten Island, Alpine, Englewood Cliffs, Essex Fells, and Franklin Lakes, ensuring that residents in these areas have access to prompt and professional repairs. We operate with a transparent pricing model, meaning your service call fee is clearly communicated upfront and, if you proceed with the repair, that cost is applied directly to the total bill, ensuring no hidden fees surprise you. While our primary focus is residential appliances, we also service commercial and restaurant kitchen appliances, understanding the critical role ice makers play in those settings as well. With our technicians ready to assist, including same-day service and 24/7 emergency availability, CityFix Appliance Repair is your dependable local choice for all ice maker repair needs, getting your appliance working efficiently again with minimal disruption to your routine.
Licensed 2136098-DCWP(NY)
Updated
Our trucks & technicians
Common Ice Maker Repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Ice maker not producing ice
This is the most common complaint. The ice maker may run through its cycles, but no ice appears in the bin, or the cubes are small and misshapen. It could indicate a problem with the water supply or the freezing mechanism.
Ice maker dispensing warm or no water
When you try to get water, either nothing comes out, or the water is warm instead of cold. This symptom often points to issues with the water inlet valve, the filter, or the water line itself.
Ice tastes or smells bad
The ice produced may have an unpleasant odor or taste, making it unappealing. This can be caused by a dirty water filter, stagnant water in the reservoir, or contamination within the ice maker's components.
Ice maker is noisy
Unusual noises, such as grinding, buzzing, or loud clicking, can indicate a malfunctioning component. The sound might be related to the water pump, the motor, or ice being jammed in the mechanism.
Ice maker is frozen or jammed
Sometimes, ice can accumulate excessively, jamming the ejector arm or creating a solid block of ice within the unit. This often happens due to temperature regulation issues or a malfunctioning defrost cycle.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or electrical smoke
If you detect a burning odor or see smoke emanating from your ice maker, immediately turn off the power to the unit at the circuit breaker. Do not attempt to use the appliance and call for professional service right away.
Significant water leakage
A minor drip might be manageable, but if your ice maker is leaking a large amount of water, it could cause property damage. Turn off the water supply to the unit if possible and contact a service technician promptly.
Ice Maker Repair We Provide
Water Inlet ValveWater FilterIce Maker MotorIce TrayThermostatFill TubeDrain PumpEvaporator PlateAuger MotorIce Mold HeaterPump DiaphragmInstallationReplacementHaul-away / Removal
Brands We Service
Why Choose CityFix Appliance Repair?
Same-day appointments available
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts
Workmanship guarantee
Service Areas
Common Problems We Fix
Frequently Asked Questions
How quickly can you repair my ice maker?
We understand that a broken ice maker is an inconvenience. CityFix Appliance Repair offers same-day service for many ice maker repairs. If you need emergency service outside of our standard hours, we are available 24/7 to address urgent issues and get your ice maker back online as soon as possible.
What ice maker repair brands do you service?
We service a wide range of ice maker brands. Our expertise includes Fisher & Paykel, Marvel, Jenn-Air, Sub-Zero, and Wolf. If you don't see your brand listed, please contact us, as our capabilities extend to many other makes and models.
Are your technicians experienced?
CityFix Appliance Repair employs experienced technicians who are highly skilled in diagnosing and repairing ice makers. While we do not claim specific state licensing for our ice maker repair services, our team is trained to handle a broad spectrum of issues effectively and efficiently.
How does your transparent pricing work?
We believe in clear and upfront pricing for all our ice maker repairs. You will receive a detailed quote for the service call before any work begins. If you decide to proceed with the repair, the diagnostic fee will be applied towards the total cost of the repair, ensuring you know the full cost beforehand.
Do you offer a warranty on ice maker repairs?
Yes, we stand behind the quality of our work. CityFix Appliance Repair provides a warranty on all completed ice maker repairs. The specifics of the warranty, including duration and coverage, will be clearly explained at the time of service, ensuring you have peace of mind with our repairs.
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Nearby coverage
Other services
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent5.0Verified Google Reviews
Google
GoogleProfessional, knowledgeable totally would use them again.
GoogleThey came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
GoogleGreat Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
GoogleMy husband called them to help fix our washer / dryer but we ended up using them to fix the gasket on our refrigerator. Very friendly, knowledgeable and prompt service. Very clean as well ! Would highly recommend for all your appliance fixing needs !
GoogleIt took only 10 min to setup an appointment. The next day their technician showed up on time and was very courteous and was able to troubleshoot the issue within a few minutes. Definitely will recommend and use again for any appliance repair. Thank you.
Hours of Operation(all times EDT)
Mon8am–9pm EDT
Tue8am–9pm EDT
Wed8am–9pm EDT
Thu8am–9pm EDT
Fri8am–9pm EDT
Sat8am–9pm EDT
Sun8am–9pm EDT
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Emergency dispatch available 24/7/365 (EDT).
Service Area
Multi-State Coverage
Serving local cities within our NY + NJ service area
Not sure if we cover you? Call us.
NY
NJ
Staten IslandNewark, NJPaterson, NJJersey City, NJClifton, NJEdison, NJElizabeth, NJPlainfield, NJEast Orange, NJMontclair, NJAllendale, NJAllenhurst, NJAlpine, NJAsbury Park, NJAtlantic Highlands, NJAvenel, NJBayonne, NJBelford, NJBelleville, NJBergenfield, NJBerkeley Heights, NJBloomfield, NJBloomingdale, NJBogota, NJBoonton, NJButler, NJCaldwell, NJCarlstadt, NJCarteret, NJCedar Grove, NJCedar Knolls, NJChatham, NJClark, NJCliffside Park, NJCliffwood, NJCloster, NJColonia, NJColts Neck, NJConvent Station, NJCranford, NJCresskill, NJDeal, NJDemarest, NJDenville, NJDover, NJDumont, NJEast Hanover, NJEast Rutherford, NJEatontown, NJEdgewater, NJ
Neighborhoods we serve
Concord · Fox Hills · Grasmere · Emerson Hill · Grymes Hill · Old Town Station · Clifton · Todt Hill · Sunnyside · Linden-Park
Appliance Down? Instant SMS & Email Confirmation.
CityFix Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.