24/7/365 Emergency

Kenmore Appliance Repair Specialists in Staten Island, NY

Same-day Kenmore repair from CityFix Appliance Repair — licensed and insured.

Licensed 2136098-DCWP

3-Month Warranty

Insured

24/7/365 emergency response

Office hours Mon–Sun 8am–9pm (EDT)

Service call is FREE with any repair$0 diagnostic when we do the work.

2022

Serving Since

24/7/365

Emergency

Request Service

Appliance Down? Instant SMS & Email Confirmation.

Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.

Service call $99 — waived when you proceed with the repair

When your Kenmore appliance needs expert care in Staten Island, Alpine, Englewood Cliffs, Essex Fells, or Franklin Lakes, CityFix Appliance Repair is your trusted local partner. With a dedicated team experienced in a wide range of Kenmore models, we understand the importance of reliable appliance performance in your home. Since our founding in 2022, we have committed ourselves to providing professional and efficient repair services, ensuring your Kenmore refrigerator keeps food fresh, your dishwasher cleans effectively, and your oven bakes perfectly. We are adept at servicing various Kenmore appliances, from essential kitchen staples to laundry room workhorses. Beyond our focus on Kenmore, our technicians are also skilled in repairing other leading brands like Fisher & Paykel, Marvel, Jenn-Air, Sub-Zero, and Wolf, ensuring comprehensive support for your household. We also handle repairs for commercial and restaurant kitchen appliances, recognizing the diverse needs of our clientele. At CityFix Appliance Repair, we believe in transparent service, which means you'll receive a clear explanation of the issue and the costs involved before any work begins. This upfront pricing model ensures there are no surprises, and the service fee is always applied to the total repair cost, offering you value and peace of mind.

Licensed 2136098-DCWP(NY)

Updated

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Common Kenmore appliance repair symptoms

If you're noticing any of these, it's time for a diagnostic.

  • Not cooling properly

    Your refrigerator or freezer may not be maintaining the set temperature, leading to spoiled food. This can manifest as items being merely cool instead of cold, or ice cream not being solid.

  • Excessive noise

    Unusual sounds like grinding, buzzing, or rattling coming from the appliance can indicate a mechanical issue. These noises might occur constantly or intermittently during operation.

  • Water leaks

    Puddles or dampness around the appliance can signify a leak within the water lines, drain system, or defrost components. This often requires immediate attention to prevent water damage.

  • Appliance won't start

    The unit shows no signs of power, meaning the display is off, and no cycles are running. This could stem from an electrical issue or a problem with the internal components.

  • Ice maker not working

    The ice maker is either not producing ice, producing very little ice, or producing misshapen ice. This symptom can be caused by various issues, from water supply problems to internal malfunctions.

When to call us right away

A handful of symptoms that mean it's time to stop and bring in a pro.

  • Burning smell or smoke

    If you detect a burning odor or see smoke emanating from your appliance, immediately unplug the unit and do not use it. This indicates a serious electrical or component issue requiring professional assessment.

  • Significant water leakage

    For major water leaks that are flooding the surrounding area, shut off the water supply to the appliance if possible and unplug it. Contact a professional to prevent further damage and potential electrical hazards.

  • Gas smell from gas appliances

    If your gas appliance is emitting a strong gas odor, turn off the appliance at the source, ventilate the area by opening windows, and leave the premises. Do not operate any electrical switches. Call your gas company or emergency services immediately.

Pricing & Estimates

Service call $99 — waived when you proceed with the repair. We provide a written estimate before starting any repair. We use genuine Kenmore OEM parts wherever possible to ensure compatibility and longevity.

Kenmore Error Codes

Seeing a code on the display? We list 30 Kenmore error codes with what each one means and whether it needs a technician.

View Kenmore error codes →

Frequently Asked Questions

Do you repair Kenmore?

Yes, CityFix Appliance Repair expertly repairs Kenmore appliances. Our experienced technicians are trained to handle a wide variety of Kenmore models, ensuring your appliance is back to optimal working condition with efficient and reliable service.

How fast can you come?

We offer same-day service for most Kenmore appliance repairs. If you need emergency assistance, our team is available 24/7, including weekends, to address your appliance needs promptly.

What areas do you service?

Our service area includes Staten Island and surrounding cities such as Alpine, Englewood Cliffs, Essex Fells, and Franklin Lakes. We are dedicated to providing timely and convenient service throughout this region.

Is your pricing transparent?

Absolutely. We provide transparent pricing for all Kenmore appliance repairs. You will receive a detailed quote before we begin any work, and the diagnostic fee is applied to your repair cost if you proceed.

Do you offer a warranty?

Yes, we stand behind our work. While specific warranty details may vary by repair, we ensure that all our Kenmore appliance services are backed by our commitment to quality and customer satisfaction.

We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Kenmore or its parent manufacturer.Kenmore and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent5.0Verified Google Reviews
View all on Google
Jan Horodyski

Jan Horodyski

in the last week
Google

I am so happy with the service. Next day appointment, excellent communication and the technician was great!

Jf Finko2

Jf Finko2

in the last week
Google

Professional, knowledgeable totally would use them again.

Yolanda Howard

Yolanda Howard

in the last week
Google

They came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .

Michael Haughton

Michael Haughton

a week ago
Google

Great Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !

Dipal Shah

Dipal Shah

3 weeks ago
Google

My husband called them to help fix our washer / dryer but we ended up using them to fix the gasket on our refrigerator. Very friendly, knowledgeable and prompt service. Very clean as well ! Would highly recommend for all your appliance fixing needs !

Sokol B

Sokol B

a week ago
Google

It took only 10 min to setup an appointment. The next day their technician showed up on time and was very courteous and was able to troubleshoot the issue within a few minutes. Definitely will recommend and use again for any appliance repair. Thank you.

Hours of Operation(all times EDT)

Mon8am–9pm EDT
Tue8am–9pm EDT
Wed8am–9pm EDT
Thu8am–9pm EDT
Fri8am–9pm EDT
Sat8am–9pm EDT
Sun8am–9pm EDT
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Emergency dispatch available 24/7/365 (EDT).

Service Area

Multi-State Coverage

Serving local cities within our NY + NJ service area

Not sure if we cover you? Call us.

NY
NJ
Staten IslandNewark, NJPaterson, NJJersey City, NJClifton, NJEdison, NJElizabeth, NJPlainfield, NJEast Orange, NJMontclair, NJAllendale, NJAllenhurst, NJAlpine, NJAsbury Park, NJAtlantic Highlands, NJAvenel, NJBayonne, NJBelford, NJBelleville, NJBergenfield, NJBerkeley Heights, NJBloomfield, NJBloomingdale, NJBogota, NJBoonton, NJButler, NJCaldwell, NJCarlstadt, NJCarteret, NJCedar Grove, NJCedar Knolls, NJChatham, NJClark, NJCliffside Park, NJCliffwood, NJCloster, NJColonia, NJColts Neck, NJConvent Station, NJCranford, NJCresskill, NJDeal, NJDemarest, NJDenville, NJDover, NJDumont, NJEast Hanover, NJEast Rutherford, NJEatontown, NJEdgewater, NJ

Neighborhoods we serve

Concord · Fox Hills · Grasmere · Emerson Hill · Grymes Hill · Old Town Station · Clifton · Todt Hill · Sunnyside · Linden-Park

Appliance Down? Instant SMS & Email Confirmation.

CityFix Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.