GoogleService was terrific, others told us our refrigerator was to far gone, CitiFix spent the time detected the issue and made the repair. We are very appreciative. Joel
24/7/365 Emergency
Keiser Equipment Repair Specialists in Staten Island, NY
Same-day Keiser repair from CityFix — licensed and insured.
Licensed 2136098-DCWP
90-Day Warranty
Insured
24/7/365 emergency response
Office hours Mon–Sun 8am–9pm (EDT)
Service call is FREE with any repair$0 diagnostic when we do the work.
2022
Serving Since
24/7/365
Emergency
Request Service
Equipment Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call $119 — waived when you proceed with the repair
When your Keiser fitness equipment requires expert attention in Staten Island, Newark, Paterson, Jersey City, or Clifton, CityFix Appliance Repair is your dedicated local provider for reliable service. Our skilled technicians possess extensive experience in diagnosing and resolving issues across a wide spectrum of Keiser models, ensuring your exercise machines are restored to optimal performance swiftly and efficiently. We understand the importance of a fully functional fitness space, whether it's for a commercial gym, a corporate wellness center, or a dedicated home fitness area, and we pride ourselves on delivering prompt, professional service to keep you moving. In addition to fitness equipment, our team also handles repairs for commercial kitchen appliances, offering a comprehensive service solution for businesses throughout our community. As an independent repair service, we work on various fitness equipment brands, not just Keiser. Our commitment to transparency means you'll receive clear, upfront pricing for our diagnostic service, which is then applied to the cost of your repair, ensuring there are no hidden fees. We are fully insured and licensed, providing peace of mind with every service call. You can trust CityFix Appliance Repair to deliver quality workmanship and exceptional customer care, getting your Keiser equipment back in working order with minimal disruption. We offer same-day service and are available for emergency repairs 24/7, including weekends, to address your needs whenever they arise. Our goal is to provide a seamless and reassuring repair experience for all your fitness equipment needs.
Licensed 2136098-DCWP(NY)
Updated
Our trucks & technicians
Treadmill drive belt service
Commercial elliptical service
Stair climber drive repair
Spin bike flywheel service
Exercise bike console repair
Cable machine cable replacement
Rowing machine service
Home gym strength machine service
Types we service
Coverage across every common variation of this equipment category.
- Cardio Trainers
- Spin Bikes
- Ellipticals
- Treadmills
- Strength Machines
- Functional Trainers
- Rowing Machines
- Recumbent Bikes
- Upright Bikes
Common Keiser equipment repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Machine not powering on
The fitness equipment fails to turn on when the power button is pressed. There are no lights or sounds indicating any power activity, suggesting an electrical issue or a problem with the power supply.
Unusual noises during operation
Loud grinding, squeaking, or banging sounds are emanating from the machine while it is in use. These noises can indicate worn parts, loose components, or lubrication issues within the system.
Erratic display readings
The console or display screen shows incorrect speed, distance, or resistance levels, or it flickers intermittently. This can affect your workout tracking and the machine's ability to respond to settings.
Resistance not adjusting
The machine's resistance mechanism fails to change or hold a set level, making workouts ineffective. This could be due to issues with the motor, control board, or tensioning system.
Likely causes
What we typically find when we diagnose these symptoms.
Power supply issues
A faulty power cord, a tripped circuit breaker, or a problem with the internal power supply unit can prevent the equipment from powering on. Ensuring a stable power source is crucial.
Worn-out or damaged components
Over time, parts like belts, bearings, or motor brushes can wear down, leading to unusual noises or functional failures. Regular maintenance can help identify and replace these parts before they fail completely.
Electronic control board failure
The main control board, which manages all functions and readouts, can malfunction due to power surges or wear. This can cause erratic behavior, inaccurate readings, or complete system failure.
Sensor malfunction
Speed, cadence, or resistance sensors may become dirty, misaligned, or fail entirely. This prevents the machine from accurately measuring your workout metrics or adjusting resistance levels.
Quick checks before you call
Safe checks that may save you a service call. Never open the equipment — visual + power checks only.
- 1
Check power source
Ensure the equipment is plugged securely into a working electrical outlet. Try plugging another small appliance into the same outlet to confirm it is providing power.
- 2
Inspect power cord
Visually examine the power cord for any signs of damage, such as cuts, fraying, or kinks. A damaged cord should not be used and requires professional replacement.
- 3
Verify circuit breaker
Check your home's electrical panel for any tripped circuit breakers associated with the area where the fitness equipment is located. Reset any tripped breakers if necessary.
- 4
Listen for sounds
Pay attention to any unusual noises the machine is making during operation. Note the type of sound (grinding, clicking, etc.) and where it seems to be coming from to help the technician.
- 5
Test resistance levels
If your machine has adjustable resistance, test if it responds to different settings. Note if the changes are smooth, sudden, or non-existent to help diagnose the issue.
Pricing
What affects your final bill.
Diagnostic
Service call fee applied to repair
The final cost of your repair depends on the specific Keiser model and the complexity of the issue diagnosed. We provide a clear, upfront quote after our technician assesses the problem, ensuring you know the total investment before we proceed.
Keiser Equipment We Repair
Keiser Spin Bike RepairKeiser Rowing Machine RepairKeiser Stair Climber RepairKeiser Weight Machine RepairKeiser Treadmill RepairKeiser Elliptical RepairKeiser Exercise Bike Repair
Common Keiser Problems We Fix
Belt, drive or resistance problems
Console error codes or blank display
Unusual noise, squeaks or vibration
Motor, power supply or wiring faults
Sensor, Bluetooth or app pairing dropouts
Worn cables, pulleys or bearings
Pedal, seat or frame play
Safety key or emergency stop faults
Pricing & Estimates
Service call $119 — waived when you proceed with the repair. We provide a written estimate before starting any repair. Parts are matched to your Keiser model before we order them.
Other Brands We Service
Frequently Asked Questions
Do you repair Keiser?
Yes, we expertly service and repair Keiser fitness equipment. Our technicians are experienced with the brand and equipped to handle a wide range of issues to keep your machines running smoothly.
How fast can you come?
We offer same-day service for urgent repairs. Our team is available to respond quickly to your service needs to minimize downtime for your fitness equipment.
Do you service Newark and Paterson?
Absolutely. Our service area includes Newark, Paterson, Staten Island, Jersey City, and Clifton. We are committed to providing prompt service throughout these communities.
What is your pricing model?
We provide transparent service-call pricing that is applied to any completed repair. You will receive a clear quote before any work begins, ensuring there are no unexpected costs.
Do you offer a warranty on repairs?
Yes, all our repairs are covered by our comprehensive warranty. This provides you with added confidence and peace of mind knowing your fitness equipment is protected after service.
Explore more
Other brands we service
We are an independent fitness equipment repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Keiser or its parent manufacturer.Keiser and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the machine, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing system (drive motor, belt, console board, resistance, incline, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the machine through a full workout cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the machine's life (belt care, cleaning, calibration) — included free.
What our customers say
Excellent5.0Verified Google Reviews
Google
GoogleWe will use this company again. The young and who came was knowledgeable. He came out, told us what the problem was. Then came a few days later he brought a new part, finished the job.
GoogleI am so happy with the service. Next day appointment, excellent communication and the technician was great!
GoogleProfessional, knowledgeable totally would use them again.
GoogleThey came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
GoogleGreat Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
Hours of Operation(all times EDT)
Mon8am–9pm EDT
Tue8am–9pm EDT
Wed8am–9pm EDT
Thu8am–9pm EDT
Fri8am–9pm EDT
Sat8am–9pm EDT
Sun8am–9pm EDT
24/7/365 Emergency Service — when your equipment is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Emergency dispatch available 24/7/365 (EDT).
Service Area
Multi-State Coverage
Serving local cities within our NY + NJ service area
Not sure if we cover you? Call us.
NY
NJ
Staten IslandNewark, NJPaterson, NJJersey City, NJClifton, NJEdison, NJElizabeth, NJPlainfield, NJEast Orange, NJMontclair, NJAllendale, NJAllenhurst, NJAlpine, NJAsbury Park, NJAtlantic Highlands, NJAvenel, NJBayonne, NJBelford, NJBelleville, NJBergenfield, NJBerkeley Heights, NJBloomfield, NJBloomingdale, NJBogota, NJBoonton, NJButler, NJCaldwell, NJCarlstadt, NJCarteret, NJCedar Grove, NJCedar Knolls, NJChatham, NJClark, NJCliffside Park, NJCliffwood, NJCloster, NJColonia, NJColts Neck, NJCranford, NJCresskill, NJDeal, NJDemarest, NJDenville, NJDumont, NJEast Hanover, NJEast Rutherford, NJEatontown, NJEdgewater, NJElizabethport, NJElmwood Park, NJ
Neighborhoods we serve
Concord · Fox Hills · Grasmere · Emerson Hill · Grymes Hill · Old Town Station · Clifton · Todt Hill · Sunnyside · Linden-Park
Equipment Down? Instant SMS & Email Confirmation.
CityFix — licensed & insured. We confirm your tech's arrival time.