I am so happy with the service. Next day appointment, excellent communication and the technician was great!

KitchenAid Appliance Repair Specialists in Staten Island, NY
Same-day KitchenAid repair from CityFix Appliance Repair — licensed and insured.
Licensed 2136098-DCWP
3-Month Warranty
Insured
Office hours Mon–Sun 8am–9pm (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2022
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call $99 — waived when you proceed with the repair
When your KitchenAid appliances need expert care in the Staten Island area, CityFix Appliance Repair is ready to help. While we specialize in major brands like Fisher & Paykel, Marvel, Jenn-Air, Sub-Zero, and Wolf, our experienced technicians are well-versed in diagnosing and repairing KitchenAid appliances. We understand the importance of reliable kitchen equipment, whether for your home or your commercial establishment. Our team is committed to providing efficient and trustworthy service across Staten Island, Alpine, Englewood Cliffs, Essex Fells, and Franklin Lakes. We pride ourselves on a transparent pricing model, ensuring you receive a clear quote before any work begins, with the service call fee always applied toward your repair. This straightforward approach means no hidden fees and a clear understanding of costs. Trust CityFix Appliance Repair to bring your KitchenAid appliances back to full functionality with professional service and a dedication to customer satisfaction, backed by years of collective experience in the appliance repair industry since 2022.
Updated
Our trucks & technicians
Common KitchenAid appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
Your refrigerator or freezer may not be maintaining the set temperature. This could manifest as food spoiling faster than usual or ice cream not being fully frozen.
Leaking water
You notice puddles of water around the base of the appliance. This issue can stem from various internal components and should be addressed promptly to prevent further damage.
Strange noises
The appliance is making unusual sounds such as grinding, buzzing, or rattling. These noises often indicate a mechanical issue that requires professional attention.
Ice maker not working
The ice maker is not producing ice, or it's producing very little. This could be due to a faulty water line, a frozen component, or a malfunctioning motor.
Oven not heating
The oven fails to reach the desired temperature, or it takes an excessively long time to heat up. This symptom can affect baking and roasting performance.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell
If you detect a persistent burning smell, especially accompanied by smoke, immediately unplug the appliance and call for professional service due to potential electrical or fire hazards.
Significant water leak
A large or rapidly growing water leak indicates a serious issue that could damage your flooring and surrounding cabinetry. Shut off the water supply to the appliance if possible and call for service.
Electrical issues
If the appliance is sparking, tripping breakers frequently, or showing other signs of electrical malfunction, do not attempt to use it. Contact a professional immediately for safety.
KitchenAid Appliance Types We Repair
Common KitchenAid Problems We Fix
Pricing & Estimates
Service call $99 — waived when you proceed with the repair. We provide a written estimate before starting any repair. We use genuine KitchenAid OEM parts wherever possible to ensure compatibility and longevity.
KitchenAid Error Codes
Seeing a code on the display? We list 30 KitchenAid error codes with what each one means and whether it needs a technician.
View KitchenAid error codes →Other Brands We Service
Frequently Asked Questions
Do you repair KitchenAid?
Yes, CityFix Appliance Repair expertly services KitchenAid appliances. Our technicians have extensive experience with this brand and are equipped to handle a wide range of repairs to get your appliances working optimally again.
How quickly can you service my appliance?
We offer same-day service for urgent needs and are available for emergency 24/7 repairs. You can also schedule convenient weekend service appointments to fit your busy life.
What areas do you service?
Our service area includes Staten Island, Alpine, Englewood Cliffs, Essex Fells, and Franklin Lakes. If you're located in or around these areas, we're likely able to assist you.
What is your pricing structure?
We provide transparent pricing. The diagnostic fee is clearly communicated upfront and is applied to the total cost of the repair if you proceed with the service.
Do you offer a warranty on repairs?
Yes, we stand behind our work. Specific warranty details are provided at the time of service, ensuring you have peace of mind with our professional repairs.
Explore more
Other brands we service
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by KitchenAid or its parent manufacturer.KitchenAid and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Professional, knowledgeable totally would use them again.
They came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
Great Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
My husband called them to help fix our washer / dryer but we ended up using them to fix the gasket on our refrigerator. Very friendly, knowledgeable and prompt service. Very clean as well ! Would highly recommend for all your appliance fixing needs !
It took only 10 min to setup an appointment. The next day their technician showed up on time and was very courteous and was able to troubleshoot the issue within a few minutes. Definitely will recommend and use again for any appliance repair. Thank you.
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our NY + NJ service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Concord · Fox Hills · Grasmere · Emerson Hill · Grymes Hill · Old Town Station · Clifton · Todt Hill · Sunnyside · Linden-Park
Appliance Down? Instant SMS & Email Confirmation.
CityFix Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.








