GoogleService was terrific, others told us our refrigerator was to far gone, CitiFix spent the time detected the issue and made the repair. We are very appreciative. Joel
24/7/365 Emergency
Samsung Error Codes
Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
Licensed 2136098-DCWP
90-Day Warranty
Insured
24/7/365 emergency response
Office hours Mon–Fri 8am–6pm · Sat, Sun Closed (EDT)
2022
Serving Since
24/7/365
Emergency
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $119 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $149 |
Warranty: 90-day parts and labor. Technician quotes the repair on-site before any work.
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Appliance Down? Instant SMS & Email Confirmation.
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Below are 30 common Samsung error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
Critical (2)
— food spoiling, safety, or appliance unusable| Code | What it means |
|---|---|
| E7 | Water leak detected. Models: Bespoke, Family Hub Fix: Technician will inspect for leaks in hoses, tub, pump, and seals. |
| LE | Water leak detected. Models: FlexWash, Bespoke Fix: Technician will inspect for leaks in hoses, tub, pump, and seals. |
Important (26)— needs service within days
| Code | What it means |
|---|---|
| 1C | Water level sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the water level sensor or check for blockages. |
| 1E | Water level sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the water level sensor or check for blockages. |
| 2E | Motor error. Models: FlexWash, Bespoke Fix: Technician will inspect the drive motor and its connections. |
| 3C | Communication error between control boards. Models: Bespoke, Family Hub Fix: Technician will diagnose and replace faulty main or sub-control board. |
| 3E | Motor error. Models: FlexWash, Bespoke Fix: Technician will inspect the drive motor and its connections. |
| 4C | Water temperature sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the water temperature sensor. |
| 4E | Water supply issue detected. Models: FlexWash, Bespoke Fix: Technician will check water inlet valve, hoses, and water pressure. |
| 5C | Water temperature sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the water temperature sensor. |
| 5E | Drainage issue detected. Models: FlexWash, Bespoke Fix: Technician will inspect and clear drain pump filter, drain hose, and pump. |
| 6E | Heating element failure. Models: FlexWash, Bespoke Fix: Technician will test and replace the dryer's heating element. |
| AC | Communication error between display and main control board. Models: Bespoke, Family Hub Fix: Technician will inspect wiring and connections, potentially replacing the display or main control board. |
| dC | Door communication error. Models: Bespoke, Family Hub Fix: Technician will inspect the door switch and wiring harness. |
| dE | Door lock error. Models: FlexWash, Bespoke Fix: Technician will inspect door latch, lock mechanism, and control board. |
| E1 | Water supply issue. Models: Bespoke, Family Hub Fix: Technician will check water inlet valve, hoses, and water pressure. |
| E2 | Drainage issue. Models: Bespoke, Family Hub Fix: Technician will inspect and clear drain pump filter, drain hose, and pump. |
| E3 | Door lock error. Models: Bespoke, Family Hub Fix: Technician will inspect door latch, lock mechanism, and control board. |
| E4 | Water level sensor issue. Models: Bespoke, Family Hub Fix: Technician will test and replace the water level sensor or check for blockages. |
| E5 | Water fill error. Models: Bespoke, Family Hub Fix: Technician will check water inlet valve, water pressure, and fill hoses. |
| E6 | Drain pump error. Models: Bespoke, Family Hub Fix: Technician will inspect the drain pump for obstructions or failure. |
| E8 | Communication error between control boards. Models: Bespoke, Family Hub Fix: Technician will diagnose and replace faulty main or sub-control board. |
| E9 | Door lock mechanism failure. Models: Bespoke, Family Hub Fix: Technician will inspect and replace the door lock assembly. |
| HE | Heating element failure. Models: FlexWash, Bespoke Fix: Technician will test and replace the dryer's heating element. |
| rE | Motor relay error. Models: FlexWash, Bespoke Fix: Technician will inspect the motor relay and associated wiring. |
| SE | Drainage issue detected (Suds Error). Models: FlexWash, Bespoke Fix: Technician will check for excessive suds and ensure proper detergent usage; may need to clear drain system. |
| tC | Temperature control error. Models: FlexWash, Bespoke Fix: Technician will test and replace the temperature sensor or thermostat. |
| tE | Temperature sensor error. Models: FlexWash, Bespoke Fix: Technician will test and replace the dryer's thermistor or temperature sensor. |
Minor (2)— quality of life issue, can wait
| Code | What it means |
|---|---|
| 88 | Control board reset/initialization. Models: FlexWash, Bespoke, Family Hub Fix: Technician may perform a control board reset or check for power supply stability. |
| PF | Power fluctuation detected. Models: FlexWash, Bespoke, Family Hub Fix: Technician will check the appliance's power supply and connections. |
Code matches a symptom? Read the diagnostic guide
Samsung codes often correspond to a broader appliance issue. Match your code to a symptom below:
Don't see your Samsung code?
Call us — we've seen most Samsung codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Samsung or its parent manufacturer. Codes shown reflect common scenarios across the Samsung product line; specific behavior may vary by model year and configuration.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.9Verified Google Reviews
Google
GoogleWe will use this company again. The young and who came was knowledgeable. He came out, told us what the problem was. Then came a few days later he brought a new part, finished the job.
GoogleI am so happy with the service. Next day appointment, excellent communication and the technician was great!
GoogleProfessional, knowledgeable totally would use them again.
GoogleThey came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
GoogleGreat Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
SatClosed
SunClosed
24/7/365 Emergency Service — when your appliance is down, we move fast.
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Appliance Down? Instant SMS & Email Confirmation.
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