GoogleI am so happy with the service. Next day appointment, excellent communication and the technician was great!
24/7/365 Emergency
Samsung Appliance Repair Specialists in Staten Island, NY
Same-day Samsung repair from CityFix Appliance Repair — licensed and insured.
Licensed 2136098-DCWP
3-Month Warranty
Insured
24/7/365 emergency response
Office hours Mon–Sun 8am–9pm (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2022
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call $99 — waived when you proceed with the repair
When your Samsung appliances need expert care in Staten Island, NY, and surrounding areas, CityFix Appliance Repair is your dedicated local partner. While we service a wide range of high-end brands including Fisher & Paykel, Marvel, Jenn-Air, Sub-Zero, and Wolf, we also bring our extensive experience to Samsung appliance repairs. Our technicians are trained to address the complexities of Samsung's innovative designs, ensuring your refrigerator, oven, dishwasher, or washing machine operates at peak performance. We understand that appliance issues can arise unexpectedly, which is why we offer same-day service and 24/7 emergency availability to minimize disruption to your household. Our service extends across Staten Island, reaching communities like Alpine, Englewood Cliffs, Essex Fells, and Franklin Lakes, providing prompt and reliable assistance. At CityFix Appliance Repair, we believe in transparent service. This means you'll receive upfront pricing for any diagnostic or repair work, with the diagnostic fee applied to your repair cost if you choose to proceed. We also handle repairs for commercial and restaurant kitchen appliances, understanding the critical role these play in busy food service environments. Our commitment is to deliver professional, friendly service that you can trust, backed by our team's dedication to customer satisfaction. We aim to be the go-to for Samsung appliance repair, offering peace of mind with every service call.
Licensed 2136098-DCWP(NY)
Updated
Our trucks & technicians
Common Samsung appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
The refrigerator or freezer sections are not maintaining the set temperature. This can lead to food spoilage and inefficient operation. You might notice the motor running constantly or not running at all.
Strange noises
Unusual sounds such as buzzing, grinding, rattling, or clicking are emanating from the appliance. These noises can indicate a variety of issues, from simple obstructions to component failures.
Leaking water
Water is pooling around the base of the appliance or inside the compartment. This often points to a blockage in the defrost drain or a problem with the water supply line.
Ice maker not working
The ice maker is not producing ice, producing small amounts, or dispensing crushed ice when cubed is selected. This can be due to a frozen water line, a faulty valve, or a temperature issue.
Appliance won't start
The unit shows no signs of power, such as lights or sounds. This could be related to an electrical supply issue, a tripped breaker, or a problem with the internal control board.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a persistent burning smell accompanied by visible smoke, immediately unplug the appliance and contact a professional for safety.
Significant water leaks
A large amount of water leaking from the appliance could indicate a major internal seal failure or plumbing issue that requires immediate attention to prevent water damage.
Refrigerant leak
A hissing sound or a sweet, musty odor may suggest a refrigerant leak. This is a safety and environmental concern that should only be handled by experienced technicians.
Samsung Appliance Types We Repair
Samsung Dryer Vent CleaningSamsung Commercial Kitchen Appliance RepairSamsung Commercial Refrigerator RepairSamsung Commercial Freezer RepairSamsung Refrigerator RepairSamsung Freezer RepairSamsung Stove RepairSamsung Cooktop RepairSamsung Dryer RepairSamsung Oven RepairSamsung Range RepairSamsung RV Appliance RepairSamsung Washer RepairSamsung Wine Cooler RepairSamsung Commercial Oven RepairSamsung Appliance RepairSamsung Dishwasher RepairSamsung Ice Maker Repair
Common Samsung Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
Service call $99 — waived when you proceed with the repair. We provide a written estimate before starting any repair. We use genuine Samsung OEM parts wherever possible to ensure compatibility and longevity.
Samsung Error Codes
Seeing a code on the display? We list 30 Samsung error codes with what each one means and whether it needs a technician.
View Samsung error codes →Other Brands We Service
Frequently Asked Questions
Do you repair Samsung?
Yes, CityFix Appliance Repair expertly services Samsung appliances. Our technicians are experienced with a wide array of Samsung models and are equipped to handle various repair needs.
How soon can you come?
We offer same-day service for most Samsung appliance repairs. For urgent needs, emergency 24/7 service is also available to address critical issues promptly.
What areas do you serve?
Our service area includes Staten Island, Alpine, Englewood Cliffs, Essex Fells, and Franklin Lakes. We are committed to providing timely service across these communities.
Is the diagnostic fee applied to the repair?
Absolutely. We operate with transparent pricing. Your diagnostic fee is always applied toward the total cost of your Samsung appliance repair, ensuring you only pay for the service needed.
Do you offer a warranty on repairs?
Yes, we stand behind our Samsung appliance repair services. We provide a warranty on all completed work, offering you added assurance and peace of mind.
Explore more
Other brands we service
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Samsung or its parent manufacturer.Samsung and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent5.0Verified Google Reviews
Google
GoogleProfessional, knowledgeable totally would use them again.
GoogleThey came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
GoogleGreat Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
GoogleMy husband called them to help fix our washer / dryer but we ended up using them to fix the gasket on our refrigerator. Very friendly, knowledgeable and prompt service. Very clean as well ! Would highly recommend for all your appliance fixing needs !
GoogleIt took only 10 min to setup an appointment. The next day their technician showed up on time and was very courteous and was able to troubleshoot the issue within a few minutes. Definitely will recommend and use again for any appliance repair. Thank you.
Hours of Operation(all times EDT)
Mon8am–9pm EDT
Tue8am–9pm EDT
Wed8am–9pm EDT
Thu8am–9pm EDT
Fri8am–9pm EDT
Sat8am–9pm EDT
Sun8am–9pm EDT
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Emergency dispatch available 24/7/365 (EDT).
Service Area
Multi-State Coverage
Serving local cities within our NY + NJ service area
Not sure if we cover you? Call us.
NY
NJ
Staten IslandNewark, NJPaterson, NJJersey City, NJClifton, NJEdison, NJElizabeth, NJPlainfield, NJEast Orange, NJMontclair, NJAllendale, NJAllenhurst, NJAlpine, NJAsbury Park, NJAtlantic Highlands, NJAvenel, NJBayonne, NJBelford, NJBelleville, NJBergenfield, NJBerkeley Heights, NJBloomfield, NJBloomingdale, NJBogota, NJBoonton, NJButler, NJCaldwell, NJCarlstadt, NJCarteret, NJCedar Grove, NJCedar Knolls, NJChatham, NJClark, NJCliffside Park, NJCliffwood, NJCloster, NJColonia, NJColts Neck, NJConvent Station, NJCranford, NJCresskill, NJDeal, NJDemarest, NJDenville, NJDover, NJDumont, NJEast Hanover, NJEast Rutherford, NJEatontown, NJEdgewater, NJ
Neighborhoods we serve
Concord · Fox Hills · Grasmere · Emerson Hill · Grymes Hill · Old Town Station · Clifton · Todt Hill · Sunnyside · Linden-Park
Appliance Down? Instant SMS & Email Confirmation.
CityFix Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.