Service was terrific, others told us our refrigerator was to far gone, CitiFix spent the time detected the issue and made the repair. We are very appreciative. Joel

Appliance Repair in Franklin Lakes, NJ
Same-day service from CityFix Appliance Repair — licensed and insured, all major brands.
Free Service Call With Repair
Licensed 2136098-DCWP
90-Day Warranty
Insured
Office hours Mon–Fri 8am–6pm · Sat, Sun Closed (EDT)
We respond in 1 hour, not days
Service call is FREE with any repair$0 diagnostic when we do the work.
2022
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
A refrigerator that isn't cooling properly can lead to spoiled food and inconvenience. CityFix Appliance Repair provides expert appliance repair services in Franklin Lakes, reaching customers throughout the area. When your refrigerator is not functioning as expected, our trained technicians can diagnose and fix the issue. Our service call is free when you approve the repair. We service a wide range of appliances, including refrigerators, freezers, ice makers, wine coolers, dishwashers, ovens, ranges, stoves, cooktops, washers, dryers, commercial refrigerators, and commercial freezers.
Updated
Our trucks & technicians
Types we service
Coverage across every common variation of this appliance category.
- French-door
- Side-by-side
- Top-freezer
- Bottom-freezer
- Built-in refrigerator
- Commercial refrigerator
- Drawer dishwasher
- Panel-ready
- Gas range
- Electric cooktop
- Stackable washer
- Front-load washer
Common Appliance Repair in Franklin Lakes symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator not cooling
If your refrigerator is not maintaining a cold temperature, it can lead to food spoilage. This symptom often indicates an issue with the cooling system, such as a faulty thermostat, compressor, or condenser fan.
Dishwasher not draining
A dishwasher that leaves standing water at the bottom after a cycle is usually experiencing a draining problem. This could be due to a clogged filter, a kinked drain hose, or a malfunctioning drain pump.
Washing machine not spinning
When a washing machine fails to spin, clothes may remain excessively wet after the cycle. This issue can stem from a problem with the drive belt, motor, lid switch, or control board.
Oven not heating
An oven that does not reach the set temperature prevents proper cooking. Common causes include a malfunctioning heating element, a faulty igniter on gas ovens, or a problem with the temperature sensor.
Freezer is too warm
If your freezer is not cold enough, it compromises food preservation. Similar to refrigerators, this can be caused by issues with the compressor, condenser coils, or defrost system.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty thermostat or temperature sensor
The thermostat or temperature sensor plays a critical role in regulating appliance temperature. If it malfunctions, it can send incorrect signals, causing the appliance to either not cool or overheat.
Clogged drain filter or hose
For appliances like dishwashers and washing machines, blockages in the drain filter or hose are common. Debris can accumulate over time, preventing water from being expelled efficiently.
Issues with the compressor or fan motor
The compressor is the heart of a cooling system, while fan motors circulate air. If either of these components fails, it will significantly impact the appliance's ability to cool or maintain temperature.
Defective heating element or igniter
In ovens and ranges, a faulty heating element or igniter is a direct cause of not heating. These parts are responsible for generating the necessary heat for cooking.
Worn drive belt or motor coupling
For washing machines, a worn drive belt or motor coupling can prevent the drum from spinning. These components are essential for transferring power from the motor to the tub.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check the power outlet
Ensure the appliance is securely plugged into a functioning power outlet. Test the outlet with another small appliance to confirm it is receiving power.
- 2
Verify circuit breaker or fuse
Check your home's electrical panel for a tripped circuit breaker or blown fuse associated with the appliance. Reset the breaker or replace the fuse if necessary.
- 3
Inspect door seals
For refrigerators and freezers, check that the door seals are clean and creating a tight closure. Damaged or dirty seals can lead to temperature regulation issues.
- 4
Listen for unusual noises
Pay attention to any new or unusual sounds the appliance is making, such as grinding, buzzing, or clicking. These noises can provide clues about the underlying mechanical issue.
- 5
Clear obstructions around the appliance
Ensure there is adequate space around the appliance for proper ventilation, especially for refrigerators and dryers. Remove any items that might be blocking air vents or movement.
- 6
Check water supply valve
For dishwashers and washing machines, confirm that the water supply valve is fully open. A partially closed valve can restrict water flow, affecting performance.
Pricing
What affects your final bill.
Diagnostic
The service call is free when you approve the repair
Our diagnostic process identifies the exact problem with your appliance. You will receive a detailed quote for the repair cost before any work begins. This ensures you approve the service and understand the total investment.
Common Appliance Repair Issues We Fix in Franklin Lakes
Appliance Repair in Franklin Lakes
Franklin Lakes residents and businesses count on CityFix Appliance Repair for fast, reliable appliance repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Franklin Lakes area including surrounding neighborhoods and zip codes.
ZIP Codes We Serve in Franklin Lakes
Our technicians cover the following ZIP codes in Franklin Lakes, NJ. Don't see yours? Call or book — we may still serve you.
Why CityFix Appliance Repair?
Frequently Asked Questions
Do you carry parts with you on service calls?
Our technicians stock common parts for many appliance repairs directly on their service vehicles. For less common components or specialized parts, we can arrange for prompt ordering and a follow-up visit to ensure your appliance is fully repaired.
How should I describe my appliance problem?
When booking your service appointment, please describe the specific issue your appliance is experiencing, such as 'not cooling,' 'making a loud noise,' or 'not draining.' This information helps our technicians prepare with the right tools and potential parts.
How soon can you repair my appliance in Franklin Lakes?
We offer same-day service for urgent appliance needs in Franklin Lakes. Our team is also available for emergency repairs 24/7 and on weekends, ensuring you get prompt assistance whenever you need it.
How does your service call fee work?
The service call is free when you approve the repair. This means you won't incur a separate diagnostic charge if you proceed with the recommended service, providing a straightforward and cost-effective solution.
Do you serve all of Franklin Lakes and nearby areas?
Yes, we provide comprehensive appliance repair services throughout Franklin Lakes. Our service area also includes neighboring communities such as Oakland, Allendale, Wyckoff, Ho Ho Kus, and Midland Park.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
We will use this company again. The young and who came was knowledgeable. He came out, told us what the problem was. Then came a few days later he brought a new part, finished the job.
I am so happy with the service. Next day appointment, excellent communication and the technician was great!
Professional, knowledgeable totally would use them again.
They came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
Great Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our NY + NJ service area
Not sure if we cover you? Call us.
Appliance Down? Instant SMS & Email Confirmation.
CityFix Appliance Repair — licensed & insured. We confirm your tech's arrival time.








