Service was terrific, others told us our refrigerator was to far gone, CitiFix spent the time detected the issue and made the repair. We are very appreciative. Joel

Appliance Repair in Franklin Lakes, NJ
CityFix Appliance Repair serves Franklin Lakes — licensed and insured, same-day service available.
Free Service Call With Repair
Licensed 2136098-DCWP
90-Day Warranty
Insured
Office hours Mon–Fri 8am–6pm · Sat, Sun Closed (EDT)
We respond in 1 hour, not days
Service call is FREE with any repair$0 diagnostic when we do the work.
2022
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
A refrigerator that isn't cooling properly or a dishwasher that won't drain can disrupt your household. CityFix Appliance Repair offers expert appliance repair services in Franklin Lakes, addressing issues with refrigerators, freezers, ice makers, wine coolers, dishwashers, ovens, ranges, stoves, cooktops, washers, and dryers. We also provide commercial refrigerator and commercial freezer repair for local businesses. Our licensed technicians are experienced with Speed Queen, Amana, Hotpoint, Bertazzoni, and Gaggenau appliances. The service call is free when you approve the repair, ensuring you know the cost upfront before any work begins.
Updated
Our trucks & technicians
Common Appliance repair in Franklin Lakes symptoms
If you're noticing any of these, it's time for a diagnostic.
Appliance not powering on
If your appliance completely fails to turn on, it could indicate an issue with the power supply or an internal electrical component. This is a common problem that can affect refrigerators, washers, dryers, and ovens.
Unusual noises during operation
Loud or strange noises such as grinding, rattling, or buzzing can signal various problems. These sounds might point to worn-out motor bearings, unbalanced components, or issues with the appliance's internal mechanisms.
Leaking water
Water pooling around or under an appliance is a clear sign of a leak. This could stem from a damaged hose, a cracked seal, or a faulty pump, affecting dishwashers, washing machines, and refrigerators.
Appliance not heating or cooling
Whether it's a refrigerator not staying cold or an oven failing to heat, temperature regulation issues are critical. This often involves malfunctioning heating elements, thermostats, or sealed system problems in cooling units.
Likely causes
What we typically find when we diagnose these symptoms.
Electrical supply problems
Issues with the electrical outlet, circuit breaker, or internal wiring can prevent an appliance from powering on. Sometimes, a simple reset of the breaker can resolve the issue, while other times, internal wiring may be faulty.
Worn-out internal parts
Over time, components like motors, pumps, belts, and bearings can wear down. This degradation often leads to increased noise levels, reduced efficiency, or complete failure of the appliance's function.
Clogged or damaged hoses and seals
Internal hoses can become blocked with debris or develop cracks, leading to leaks. Similarly, worn or damaged door seals can allow water to escape from washing machines and dishwashers.
Thermostat or heating element failure
The thermostat regulates temperature, and if it fails, the appliance won't heat or cool correctly. Similarly, a malfunctioning heating element or a faulty compressor in cooling appliances can cause temperature issues.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell or smoke
If you detect a burning smell or see smoke coming from your appliance, immediately unplug it and do not attempt to use it. This indicates a serious electrical or internal fire hazard.
Significant water leaks
A large amount of water pooling around your appliance can cause property damage and electrical hazards. If the leak is substantial, turn off the water supply to the unit and the main power.
Gas appliance concerns
If you have a gas appliance and smell gas, turn off the gas supply to the appliance and evacuate the area immediately. Do not use any electrical devices or open flames until the gas leak is professionally addressed.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Verify power connection
Ensure the appliance is securely plugged into a working electrical outlet. Check if other appliances on the same circuit are functioning to rule out a general power issue.
- 2
Check the circuit breaker
Locate your home's electrical panel and check if the breaker for the appliance has tripped. If it has, reset it by flipping it firmly to the 'off' position and then back to 'on'.
- 3
Inspect water supply valves
For appliances like dishwashers and washing machines, confirm that the water supply valves are fully open. Ensure there are no kinks or visible damage to the hoses connected to the water source.
- 4
Listen for operational sounds
When the appliance is turned on, listen carefully for any unusual sounds like humming, clicking, or grinding. This can provide clues about the nature of the problem, such as a motor trying to start.
- 5
Check appliance settings
Ensure the appliance is set to the correct mode or cycle. Sometimes, an incorrect setting or a paused cycle can prevent the appliance from operating as expected.
Pricing
What affects your final bill.
Diagnostic
The service call is free when you approve the repair.
The final cost of your appliance repair depends on the specific issue and the appliance involved. Our technician will diagnose the problem and provide a clear quote for your approval before beginning any work.
About Franklin Lakes
Franklin Lakes is one of the key communities we serve in NJ. Whether you live in a single-family home, condo, or operate a business, CityFix Appliance Repair has the expertise and parts to get your appliances back up and running quickly. Our technicians know the Franklin Lakes area well and arrive prepared for most repairs in a single visit. We offer 24/7 emergency service for urgent breakdowns.
ZIP Codes We Serve in Franklin Lakes
Our technicians cover the following ZIP codes in Franklin Lakes, NJ. Don't see yours? Call or book — we may still serve you.
Brands We Service in Franklin Lakes
Why Franklin Lakes Residents Choose CityFix Appliance Repair
Nearby Cities We Serve
Frequently Asked Questions — Franklin Lakes
What appliances does CityFix Appliance Repair service in Franklin Lakes?
We service a wide range of home appliances, including refrigerators, freezers, ice makers, wine coolers, dishwashers, ovens, ranges, stoves, cooktops, washers, and dryers. We also handle commercial refrigeration units.
How does your service call fee work?
The service call is free when you approve the repair. This fee covers the technician's visit and diagnosis. The final cost of the repair will depend on the specific appliance and the parts needed, and you will receive a quote before any work commences.
Do you service all of Franklin Lakes and nearby areas?
Yes, we provide comprehensive appliance repair services throughout Franklin Lakes. We also extend our services to nearby communities, including Oakland, Allendale, Wyckoff, Ho Ho Kus, and Midland Park.
How soon can a technician arrive for service?
We offer same-day service for urgent appliance issues in Franklin Lakes. Our phone lines are answered 24/7, and we provide 24/7 emergency service, ensuring help is available when you need it most.
What can I expect when a technician visits my home?
Upon arrival, our technician will diagnose the appliance issue. They will then provide you with a clear quote for the necessary repairs. Once you approve the repair, the service call fee is waived, and the technician will proceed with the work.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
We will use this company again. The young and who came was knowledgeable. He came out, told us what the problem was. Then came a few days later he brought a new part, finished the job.
I am so happy with the service. Next day appointment, excellent communication and the technician was great!
Professional, knowledgeable totally would use them again.
They came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
Great Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our NY + NJ service area
Not sure if we cover you? Call us.
Appliance Down? Instant SMS & Email Confirmation.
CityFix Appliance Repair — licensed & insured. We confirm your tech's arrival time.








