GoogleService was terrific, others told us our refrigerator was to far gone, CitiFix spent the time detected the issue and made the repair. We are very appreciative. Joel
24/7/365 Emergency
Washer Repair in Franklin Lakes, NJ
Same-day service from CityFix Appliance Repair — licensed and insured, all major brands.
Free Service Call With Repair
Licensed 2136098-DCWP
90-Day Warranty
Insured
24/7/365 emergency response
Office hours Mon–Fri 8am–6pm · Sat, Sun Closed (EDT)
We respond in 1 hour, not days
Service call is FREE with any repair$0 diagnostic when we do the work.
2022
Serving Since
24/7/365
Emergency
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
A washer that won't drain or agitate is what CityFix Appliance Repair expertly fixes for Franklin Lakes residents. We are an independent appliance repair service that understands how crucial a functioning washing machine is to your household. Our trained technicians are equipped to service Samsung, LG, Frigidaire, Maytag, and Kenmore washers, among others. We reach customers throughout Franklin Lakes and surrounding areas, including Oakland and Allendale, offering convenient same-day service when possible. The service call is free when you approve the repair.
Licensed 2136098-DCWP(NY)
Updated
Our trucks & technicians
Types we service
Coverage across every common variation of this appliance category.
- Top-load washers
- Front-load washers
- Compact washers
- High-efficiency washers
- Stackable washers
- Smart washers
Common Washer Repair in Franklin Lakes symptoms
If you're noticing any of these, it's time for a diagnostic.
Washer not draining
A common issue is a washer that leaves clothes soaking wet after a cycle. This often indicates a problem with the draining mechanism. The machine may stop mid-cycle, or complete the cycle but fail to empty the water.
Washer not agitating
If your washer fills with water but the drum doesn't spin or move the clothes, it's not agitating. This symptom can prevent clothes from being cleaned effectively. The machine might hum but not move, or remain completely silent during the agitation phase.
Washer making loud noises
Unusual noises like banging, grinding, or squealing during operation can signal underlying problems. These sounds can range from minor vibrations to severe clattering. Pay attention to when the noise occurs, such as during the spin cycle or fill.
Washer leaking water
Visible puddles around the machine, especially during or after a cycle, point to a leak. Leaks can originate from hoses, the tub, or internal components. It's important to address leaks promptly to prevent water damage.
Likely causes
What we typically find when we diagnose these symptoms.
Clogged drain pump or hose
The most frequent cause of a washer not draining is a blockage in the drain hose or pump. Small items like socks, coins, or lint can accumulate over time, impeding water flow. This requires clearing the obstruction to restore proper function.
Worn or broken drive belt
Many washers use a drive belt to connect the motor to the drum or agitator. If this belt becomes worn, loose, or breaks, the agitator or spin cycle will not engage. Replacing a damaged belt is typically a straightforward repair.
Faulty lid switch or door lock
For safety, washers are designed not to operate if the lid or door is not properly closed and locked. A malfunctioning lid switch or door lock mechanism can prevent agitation or spinning, even if the door appears closed.
Problem with the water inlet valve
If the washer isn't filling with water or is filling too slowly, the water inlet valve might be the culprit. This component controls the flow of water into the machine. Mineral buildup or a mechanical failure can cause it to malfunction.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Check the power outlet
Ensure the washing machine is securely plugged into a functioning electrical outlet. Test the outlet with another small appliance, like a lamp, to confirm it is receiving power. A tripped GFCI outlet may need to be reset.
- 2
Verify the circuit breaker
Locate your home's electrical panel and check if the circuit breaker for the washing machine has tripped. If it's in the 'off' position or in a middle tripped position, switch it fully off and then back on.
- 3
Inspect water supply hoses
Check that the hot and cold water supply hoses are securely connected to both the wall spigots and the back of the washer. Look for any visible kinks, cracks, or leaks in the hoses themselves.
- 4
Ensure the lid/door is closed
Make sure the washer's lid or door is properly shut and latched. Many modern washers have safety mechanisms that prevent operation if the door isn't fully closed and locked.
- 5
Clear the drain hose
If your washer isn't draining, check the drain hose behind the machine. Ensure it isn't kinked, bent sharply, or clogged where it enters the standpipe or drain basin. A simple visual inspection can sometimes reveal the issue.
Pricing
What affects your final bill.
Diagnostic
The service call is free when you approve the repair
The final cost for your washer repair depends on the specific diagnosis and the parts needed. You will receive a complete quote for approval before any work begins. This ensures you know the expected cost upfront.
Common Washer Repair Issues We Fix in Franklin Lakes
Not draining or spinning
Leaking water on floor
Making loud banging or squealing noises
Not starting or completing cycles
Vibrating excessively
Error codes displayed
Washer Repair in Franklin Lakes
Franklin Lakes residents and businesses count on CityFix Appliance Repair for fast, reliable washer repair. Whether you have an emergency breakdown or need routine maintenance, our technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Franklin Lakes area including surrounding neighborhoods and zip codes.
ZIP Codes We Serve in Franklin Lakes
Our technicians cover the following ZIP codes in Franklin Lakes, NJ. Don't see yours? Call or book — we may still serve you.
07417
Brands We Service in Franklin Lakes
Why CityFix Appliance Repair?
Serving Franklin Lakes and nearby areas
Same-day appointments available
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts used
Frequently Asked Questions
How fast can you come to Franklin Lakes?
We offer same-day service for washer repairs in Franklin Lakes whenever possible. Our technicians are available on Saturdays and Sundays as well. Simply call us, and we'll work to get your washer back in working order as quickly as we can.
How does the service call fee work?
The service call is free when you approve the repair. This means you won't pay a separate fee for the technician's visit if you decide to proceed with the recommended repairs. You will be fully informed of the repair cost before any work commences.
Do you service all of Franklin Lakes and nearby cities?
Yes, we provide washer repair services throughout Franklin Lakes. We also serve nearby communities such as Oakland, Allendale, Wyckoff, Ho Ho Kus, and Midland Park. Our goal is to reach as many residents as possible within our service area.
Is repairing my washer usually worth it?
Often, repairing a washer is more cost-effective than replacing it, especially for common issues like drainage or agitation problems. We will provide a clear diagnosis and quote for the repair. You can then weigh the repair cost against the price of a new machine.
What can I check before calling for service?
Before calling, ensure the washer is plugged into a working outlet and the circuit breaker hasn't tripped. Check that the water supply valves are fully open. Also, confirm the lid or door is securely closed, as many washers won't operate if they detect an obstruction.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.9Verified Google Reviews
Google
GoogleWe will use this company again. The young and who came was knowledgeable. He came out, told us what the problem was. Then came a few days later he brought a new part, finished the job.
GoogleI am so happy with the service. Next day appointment, excellent communication and the technician was great!
GoogleProfessional, knowledgeable totally would use them again.
GoogleThey came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
GoogleGreat Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
SatClosed
SunClosed
24/7/365 Emergency Service — when your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Emergency dispatch available 24/7/365 (EDT).
Service Area
Multi-State Coverage
Serving local cities within our NY + NJ service area
Not sure if we cover you? Call us.
NY
NJ
Staten IslandNewark, NJPaterson, NJJersey City, NJClifton, NJEdison, NJElizabeth, NJPlainfield, NJEast Orange, NJMontclair, NJAllendale, NJAllenhurst, NJAlpine, NJAsbury Park, NJAtlantic Highlands, NJAvenel, NJBayonne, NJBelford, NJBelleville, NJBergenfield, NJBerkeley Heights, NJBloomfield, NJBloomingdale, NJBogota, NJBoonton, NJButler, NJCaldwell, NJCarlstadt, NJCarteret, NJCedar Grove, NJCedar Knolls, NJChatham, NJClark, NJCliffside Park, NJCliffwood, NJCloster, NJColonia, NJColts Neck, NJCranford, NJCresskill, NJDeal, NJDemarest, NJDenville, NJDumont, NJEast Hanover, NJEast Rutherford, NJEatontown, NJEdgewater, NJElizabethport, NJElmwood Park, NJ
Appliance Down? Instant SMS & Email Confirmation.
CityFix Appliance Repair — licensed & insured. We confirm your tech's arrival time.