GoogleService was terrific, others told us our refrigerator was to far gone, CitiFix spent the time detected the issue and made the repair. We are very appreciative. Joel
24/7/365 Emergency
Stove Burner Not Working?
Why isn't my stove burner working? Common causes, what you can check, and when to call our licensed and insured technicians.
Licensed 2136098-DCWP
90-Day Warranty
Insured
24/7/365 emergency response
Office hours Mon–Fri 8am–6pm · Sat, Sun Closed (EDT)
2022
Serving Since
24/7/365
Emergency
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $119 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $149 |
Warranty: 90-day parts and labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher confirms your tech's exact arrival time. Live tracking link in every message.
When your stove burner in Staten Island, or even right here in Concord, suddenly stops heating, it can really disrupt your mealtime plans. You might be wondering what's going on, if it's something simple you can fix yourself, or if it's time to call in a professional. This page is here to help you figure it out. We'll explore some of the most common reasons a burner might not be working, offer a few basic checks you can safely perform, and guide you on when it's best to schedule service with a qualified technician to get your cooking back on track.
Common causes of stove burner not working
Clogged Burner Ports
minorCan DIY checkFood debris or grease can build up and block the small holes (ports) where the gas or electricity comes out, preventing the burner from igniting or heating properly.
Faulty Igniter (Electric or Gas)
importantPro recommendedThe igniter is responsible for creating the spark (gas) or providing the heat (electric) to light the burner. If it's dirty, damaged, or not receiving power, the burner won't light.
Damaged Burner Assembly
importantPro recommendedThe burner itself, whether it's an electric coil or a gas burner head, can become damaged, warped, or corroded, leading to poor connection or inability to heat/ignite.
Electrical Supply Issue
criticalPro recommendedFor electric burners, a tripped breaker, loose wiring, or a faulty power supply connection can prevent the burner from receiving power.
Gas Supply Issue (Gas Stoves)
criticalPro recommendedA problem with the gas valve, regulator, or the main gas supply to the appliance can prevent gas from reaching the burner.
Faulty Infinite Switch or Control Knob
importantPro recommendedThe infinite switch (for electric) or the control knob mechanism (for gas) regulates the heat level and ignition. If these components fail, the burner may not function at all.
Quick checks you can run safely
- 1
Check Other Burners
Test all other burners on the stove. If only one burner is affected, the issue is likely isolated to that specific burner or its immediate components. If multiple burners are out, it could be a larger supply issue.
- 2
Inspect Burner Ports (Gas Stoves)
Look closely at the small holes around the burner head. Use a straightened paperclip or a small needle to gently clear any visible debris or food particles. Ensure the burner cap is seated correctly.
Safety: Ensure the burner is completely cool before attempting to clean. - 3
Check Electric Burner Connections
For electric coil burners, ensure the coil is fully seated in its socket. Sometimes, a slightly dislodged coil can prevent heating.
Safety: Ensure the burner and socket are completely cool and the appliance is unplugged before checking connections. - 4
Verify Power Supply (Electric Stoves)
Check your home's circuit breaker panel to see if the breaker for the stove has tripped. If it has, reset it. If it trips again immediately, do not attempt to reset it further.
Safety: Be cautious when working near the electrical panel. If unsure, consult a qualified electrician. - 5
Check Gas Shut-off Valve (Gas Stoves)
Locate the gas shut-off valve behind the stove and ensure it is in the 'on' position (usually parallel to the gas pipe).
Safety: Do not attempt to adjust or repair the gas valve itself.
When to call a pro right away
Burner emits no heat or spark, and other burners work fine.
This often indicates a problem with the burner's igniter, heating element, or control switch, requiring professional diagnosis and repair.
Multiple burners are not working, or the entire stove is unresponsive.
This suggests a potential issue with the main electrical supply, gas supply, or a major internal component, which can be dangerous to investigate without proper training.
You smell gas.
A gas leak is a serious safety hazard. Immediately turn off the gas supply valve if you can safely do so, ventilate the area, and leave the premises. Do not operate any electrical switches or appliances. Call for professional service from a qualified technician or the gas company immediately.
The burner glows red but produces no heat (electric) or sparks but doesn't ignite (gas).
These symptoms point to internal component failure (like a faulty infinite switch or gas valve) that requires expert diagnosis and repair to ensure safety and proper function.
Saw a red flag above? Don't wait.
Same-day service. transparent service-call pricing (applied to repair) — applied to your repair.
Typical repair time once diagnosed: 75 minutes
Error code on your display?
Look up your brand's error codes for stove burner not working — we cover the most common codes for each brand we service.
This page provides general diagnostic guidance for stove burner not working. Specific causes and repairs vary by appliance brand, model, and condition. For accurate diagnosis, contact a licensed appliance repair technician. Repairs involving refrigerant systems, gas lines, or high-voltage circuits require certified professionals — DIY attempts on these systems may be illegal and dangerous.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.9Verified Google Reviews
Google
GoogleWe will use this company again. The young and who came was knowledgeable. He came out, told us what the problem was. Then came a few days later he brought a new part, finished the job.
GoogleI am so happy with the service. Next day appointment, excellent communication and the technician was great!
GoogleProfessional, knowledgeable totally would use them again.
GoogleThey came out the first time fixed the wine cooler . Then something else went wrong but they came out a fixed the situation right away. They are reliable and professional .
GoogleGreat Service! Max came out and fixed the issue with my dryer same day. If your looking for appliance repair look no further !
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
SatClosed
SunClosed
24/7/365 Emergency Service — when your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Emergency dispatch available 24/7/365 (EDT).
Appliance Down? Instant SMS & Email Confirmation.
CityFix Appliance Repair — licensed & insured, same-day available. We confirm your tech's arrival time.